SBA lender · 7(a) program
Citizens Bank
Citizens Bank has approved 8,392 SBA loans worth $2.89B since FY2010 - the #35 SBA lender in the country by dollars approved. Everything below comes from the SBA’s own loan-level records.
National rank
#35
0.57% of all SBA dollars
Total approved
$2.89B
FY2010 onward
Loans
8,392
Median loan
$130,000
-28% vs national
Median rate
6.50%
-0.25 pts vs national
Charge-off rate
4.8%
4,546 resolved FY10-19 loans
Source: U.S. Small Business Administration, SBA 7(a) and 504 FOIA data, as of 2026-06-30. Approvals from FY2010 onward. How we calculate this.
Reading the record
What Citizens Bank’s numbers say
Citizens Bank sits solidly inside the SBA lending field, having approved 8,392 loans for a gross total of $2.89B since fiscal 2010. Its median loan of $130,000 is well below the $180,000 national median, typical of a lender leaning on SBA Express and smaller working-capital facilities.
The median initial note rate across its 7(a) approvals is 6.50%, 0.25 points below the national median of 6.75%. Rate medians drawn across fifteen years reflect the mix of loan sizes and vintages a lender wrote as much as its pricing posture - a lender that grew fastest during a high-rate stretch will look expensive here even if its spread was ordinary.
Of its FY2010-FY2019 approvals that have reached a terminal status, 4.8% were charged off, 2.7 points below the national figure of 7.6%. Read that as a description of the credit box a lender chose, not as a verdict on it: lenders serving newer businesses and thinner files will always show higher losses than those writing large, collateralised acquisition loans.
Roughly 8% of its approvals went to businesses the SBA classified as new rather than existing, against 11% nationally.
Where Citizens Bank lends
| State | Loans | Share |
|---|---|---|
| Pennsylvania | 1,404 | |
| Massachusetts | 1,275 | |
| New York | 725 | |
| Michigan | 661 | |
| Ohio | 507 | |
| Rhode Island | 413 | |
| New Hampshire | 372 | |
| Texas | 309 |
What it lends against
Source: U.S. Small Business Administration, SBA 7(a) and 504 FOIA data, as of 2026-06-30. Approvals from FY2010 onward. How we calculate this.
Questions about Citizens Bank
- How many SBA loans has Citizens Bank approved?
- Citizens Bank has approved 8,392 SBA loans totalling $2,890,098,500 in gross approvals from fiscal year 2010 through the most recent SBA data release. That places it #35 among all SBA lenders by dollars approved.
- What is the typical Citizens Bank SBA loan size?
- The median gross approval is $130,000, with the middle 80% of loans falling between $30,000 and $750,000. The national median across all SBA lenders is $180,000.
- What interest rate does Citizens Bank charge on SBA 7(a) loans?
- The median initial note rate on Citizens Bank's 7(a) approvals is 6.50%, compared with a national median of 6.75%. This is a historical median across all approvals since FY2010, not a quote - SBA 7(a) rates are pegged to a base rate that moves, and your rate depends on loan size, term, and credit profile.
- What is Citizens Bank's SBA loan charge-off rate?
- 4.8% of its FY2010-FY2019 approvals that have reached a terminal status were charged off, against a national figure of 7.6%. A charge-off rate reflects the borrowers a lender chose to underwrite as much as anything else, and is not a measure of service quality.
Where to go from here
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