SBA lender · 7(a) program
Customers Bank
Customers Bank has approved 1,245 SBA loans worth $1.01B since FY2010 - the #104 SBA lender in the country by dollars approved. Everything below comes from the SBA’s own loan-level records.
National rank
#104
0.20% of all SBA dollars
Total approved
$1.01B
FY2010 onward
Loans
1,245
Median loan
$419,000
+133% vs national
Median rate
6.25%
-0.50 pts vs national
Charge-off rate
10.1%
428 resolved FY10-19 loans
Source: U.S. Small Business Administration, SBA 7(a) and 504 FOIA data, as of 2026-06-30. Approvals from FY2010 onward. How we calculate this.
Reading the record
What Customers Bank’s numbers say
Customers Bank sits solidly inside the SBA lending field, having approved 1,245 loans for a gross total of $1.01B since fiscal 2010. Its median loan of $419,000 is substantially larger than the $180,000 national median, which usually signals a focus on real-estate-backed or acquisition deals rather than small working-capital notes.
The median initial note rate across its 7(a) approvals is 6.25%, 0.50 points below the national median of 6.75%. Rate medians drawn across fifteen years reflect the mix of loan sizes and vintages a lender wrote as much as its pricing posture - a lender that grew fastest during a high-rate stretch will look expensive here even if its spread was ordinary.
Of its FY2010-FY2019 approvals that have reached a terminal status, 10.1% were charged off, 2.5 points above the national figure of 7.6%. Read that as a description of the credit box a lender chose, not as a verdict on it: lenders serving newer businesses and thinner files will always show higher losses than those writing large, collateralised acquisition loans.
Roughly 16% of its approvals went to businesses the SBA classified as new rather than existing, against 11% nationally.
Where Customers Bank lends
| State | Loans | Share |
|---|---|---|
| Pennsylvania | 308 | |
| Florida | 148 | |
| New Jersey | 116 | |
| California | 104 | |
| Texas | 81 | |
| Massachusetts | 61 | |
| New York | 57 | |
| North Carolina | 41 |
What it lends against
Source: U.S. Small Business Administration, SBA 7(a) and 504 FOIA data, as of 2026-06-30. Approvals from FY2010 onward. How we calculate this.
Questions about Customers Bank
- How many SBA loans has Customers Bank approved?
- Customers Bank has approved 1,245 SBA loans totalling $1,005,090,200 in gross approvals from fiscal year 2010 through the most recent SBA data release. That places it #104 among all SBA lenders by dollars approved.
- What is the typical Customers Bank SBA loan size?
- The median gross approval is $419,000, with the middle 80% of loans falling between $51,000 and $2,142,000. The national median across all SBA lenders is $180,000.
- What interest rate does Customers Bank charge on SBA 7(a) loans?
- The median initial note rate on Customers Bank's 7(a) approvals is 6.25%, compared with a national median of 6.75%. This is a historical median across all approvals since FY2010, not a quote - SBA 7(a) rates are pegged to a base rate that moves, and your rate depends on loan size, term, and credit profile.
- What is Customers Bank's SBA loan charge-off rate?
- 10.1% of its FY2010-FY2019 approvals that have reached a terminal status were charged off, against a national figure of 7.6%. A charge-off rate reflects the borrowers a lender chose to underwrite as much as anything else, and is not a measure of service quality.
Where to go from here
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